Use cases
Seven places governed AI already pays for itself.
These are the engagements we have run more than once, with the baseline agreed before any code. Each one starts as a scoped pilot on your data and is measured against a number you pick.
Scope a pilot01Enterprise IT
Service desk work that never needed a person.
Most of an IT queue is the same twenty questions asked a thousand ways. Governed agents sit in front of the queue so analysts keep the incidents that need judgement.
Tickets classified, prioritised and routed within seconds of arriving
Policy and runbook answers returned in chat, before a ticket exists
Access and change approvals orchestrated across ServiceNow and Jira
How an engagement starts
A pilot with a number attached, not a workshop series.
01
Pick the number
One metric, its current baseline and how we will measure it. Written down before anything is built.
02
Two to four weeks
A proof of concept on a slice of your real data, running in an environment your security team signed off.
03
Pilot with users
A cohort uses it for four to eight weeks. We watch where it fails and fix the workflow, not the demo.
04
Production or stop
If the number moved, we harden and hand over. If it did not, we tell you and you keep the evidence.
At handover
What you keep when we leave.
Every engagement ends with the same three artefacts, whichever use case it started from.
The working system
Running in your environment, in your repositories, with the infrastructure defined as code your team can redeploy without us.
The evidence pack
Evaluation sets, measured results against the baseline you picked, and the decision log a regulator or client auditor can read.
The operating model
Who owns it, what it costs to run at your volume, and the runbook for the failure modes we hit during the pilot.
Before you commit
What buyers ask us first.
Short answers. If one of these is a blocker for you, it is worth a call before a pilot is scoped.
No. A proof of concept runs on a slice, usually an export or a read-only connection to a single system. Production access comes after your security review, not before it.