ShopLite AI
It sells. It serves. It tells you why.
One agent on your storefront, reading your live catalogue and orders rather than a stale index. It closes the sale in the chat, handles the follow-up that would otherwise become a ticket, and turns every question a shopper asks into structured data your merchandising team never had.
Guided selling, bundles, size and fit, and dynamic offers, priced and stocked from your live catalogue.
Order status, returns, back in stock, over a hundred languages, and a clean handoff to a human when it matters.
Every question becomes a structured event: top terms, dead ends, attributed revenue and the next action.
Product discovery that behaves like your best floor staff.
The agent calls your live catalogue, not a stale index. It knows stock, price, variants and the copy on every product page, so it can narrow a vague ask down to two real options and close in the thread.
Shoppers describe the job. The agent asks the two questions that matter, then recommends from stock and shows the product page it pulled the answer from.
Complete-the-look sets and rule-bound incentives assembled mid-conversation, capped by the spend limits you set.
Fit guidance taken from your own charts and product copy, so the answer matches the page instead of guessing.
A shopper drops in a photo. The agent matches it against your catalogue and comes back with what you actually stock.
The tickets that never reach you.
Where is my order is most of your inbox. The agent reads the real order, signed in or guest, and answers it in the shopper’s language, at three in the morning, without a ticket ever being created.
Reads the real order through Shopify. No account required, no copy-pasted tracking link.
Starts the return, swaps the size, and tells the shopper what happens next.
Captures the demand instead of losing the sale, then tells the shopper when it lands.
Answers in the language the shopper wrote in, translated live. One agent, not one per market.
Escalates to your team with the full transcript attached, into a single shared inbox.
Every question a shopper asks is data you never had.
A chatbot forgets the conversation. ShopLite turns each turn into a structured search event, so you can see the demand you do not stock, the answers you do not have, and the revenue the agent actually closed. Every number is computed, not generated.
The questions your shop could not answer, with typo and synonym fixes suggested for each.
Ties chat sessions to carts, orders and average order value, so the return is a number rather than a feeling.
Who is asking what, right now, as a running stream of sessions and active conversations.
A short brief in your inbox: what changed, what to restock, and what to answer better.
It should sound like you wrote it.
Point it at your site and it builds its own knowledge base. Set the voice, the colours and the limits. Correct it once and it holds the correction.
Scrapes your site, ingests your documents and FAQs, and cites the page it answered from so a wrong answer is traceable.
KnowledgeSet the personality and reading level, or let it learn the voice from the copy you have already written.
VoiceColours, avatar, launcher position, greeting and business hours, all without touching code.
LookGuardrails, shopper-visible citations, spend and discount caps, and approvals before the agent acts.
ControlWhat merchandising teams ask first.
Install, point it at your store, publish the block from your theme editor. No developer, no script tags, no migration.
Talk to us→An afternoon. Install the app, point it at your store and publish the block from your theme editor. No developer, no script tags and no migration.
No. The agent calls your live catalogue at the moment of the answer, so stock, price, variants and product copy are the ones on the page right now.
Yes. Order status, tracking and returns work for guest and signed-in shoppers alike, read through Shopify without an account being created.
No. Intents are clustered by AI, but every number shown is computed from the underlying events. Nothing on the dashboard is written by a language model.
Spend and discount caps, rule-bound offers, and approvals before it acts. The agent cannot exceed a limit your commercial team has not set.
It escalates to your team with the full transcript attached, and the unanswered question lands on the demand board as a gap to fix.
Works closely with
Turn it on this afternoon.
Thirty-day trial, cancel any time. If you run a larger estate, we will scope the catalogue, the channels and the governance with you first.
Talk to us→