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AI Commerce Intelligence

Catalog-aware agents.
Close every sale.
Lift conversion.

ShopLite AI deploys intelligent commerce agents integrated with your catalog, inventory, and order systems - delivering guided, conversion-optimised experiences at scale.

ShopLite Commerce Agent
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Real-time inventory · Governed recommendations
The Problem

Static search destroys conversions.

  • Keyword search frustrates customers who don't know product SKUs
  • Agents respond with generic recommendations, not real stock
  • No continuity between discovery, cart, and post-purchase
  • Customer support teams buried in order status questions
The ShopLite Approach

Commerce agents that understand your products and close the sale.

Intelligent commerce agents integrated with catalogs, inventory, and order systems.

  • Intent-aware agents surface the right product every time
  • Live inventory integration - real stock, real prices, real availability
  • End-to-end journey from discovery to post-purchase resolution
  • Analytics that improve merchandising decisions automatically

Features

Built for the full commerce journey

ShopLite connects to your existing catalog and order systems - adding AI-powered discovery, personalisation, and post-purchase resolution without a replatform.

Intent-Aware Discovery

Agents understand natural language queries - guiding customers from vague intent to the exact right product every time.

Real-Time Inventory Sync

Live catalog and stock integration - agents never recommend out-of-stock items and surface alternatives automatically.

Upsell & Cross-Sell Engine

Surface complementary products at the right moment - based on cart contents, purchase history, and live inventory levels.

Multi-Language Support

Serve customers in their preferred language with full context preservation - no separate configuration required per locale.

Post-Purchase Workflows

Returns, exchanges, order tracking, and issue resolution handled autonomously - reducing ticket volume and improving CSAT.

Commerce Analytics

Track agent conversion rates, basket sizes, query patterns, and session funnels - with dashboards for merchandising and ops teams.

Catalog & ERP Integration

Pre-built connectors for Shopify, SAP, Salesforce Commerce, and custom catalogs - go live without replacing your existing stack.

Governance & Audit Logs

Policy controls and full audit trails on every agent recommendation - ensuring governed AI commerce at enterprise scale.

How It Works

Go live in days. Drive conversions from day one.

Connect Catalog

ShopLite integrates with your product catalog, inventory system, and order management platform - pulling live data through pre-built connectors.

Configure Agent

Define your agent persona, product categories, pricing rules, escalation triggers, and commerce policies - all through a guided setup.

Launch

Deploy your commerce agent across web, mobile, and messaging channels - customers interact instantly with live inventory awareness.

Optimize

Monitor conversion rates, basket sizes, and agent performance. Refine agent behaviour continuously based on real commerce outcomes.

Use Cases

Deployed across every commerce channel

Retail

Guided Shopping Experiences

Replace static search with conversational agents that understand product attributes, customer profiles, and real-time stock.

B2B Commerce

Account-Level Ordering

B2B buyers get personalised catalogs, contract pricing, and reorder suggestions - all through a governed AI conversation.

Customer Service

Post-Purchase Resolution

Agents autonomously handle returns, exchanges, and tracking queries - reducing ticket volume and improving CSAT.

Merchandising

AI-Powered Upsell & Cross-sell

Surface complementary products at the right moment - based on cart contents, purchase history, and live inventory.

Operations

Inventory Exception Alerting

Proactive alerts when stock drops below thresholds, with agents that can automatically trigger replenishment workflows.

Impact

24/7

Commerce agent availability

Average upsell revenue per interaction

FAQ

Frequently asked questions

Ready to convert more?

Turn every product query
into a completed order.

ShopLite connects to your existing catalog in days - no replatforming. Our team will run a live demo on your own product data.