Insights
Field notes from production.
What we learned shipping governed AI into regulated estates. Written by the engineers who did the work, not a content team.
Topics
Everything else we have written
One piece a month, published when it is finished rather than when it is scheduled.
RAG
ArchitectureAugust 2026
Retrieval is a permissions problem wearing a search costume
Why document-level access control, not embedding quality, decides whether your assistant ships.
9 min read
$/1k
EconomicsJuly 2026
The unit economics of agents at enterprise scale
Modelling cost per resolved interaction before you commit to a rollout, and the three costs teams forget.
11 min read
Evals
GovernanceJune 2026
Your evaluation suite is a compliance artefact
Treat golden datasets like test evidence and half the audit conversation disappears.
7 min read
COBOL
ModernisationMay 2026
Translating a 2.1M line core without stopping the business
What worked, what we would not repeat, and why the test suite mattered more than the model.
14 min read
Last mile
AdoptionApril 2026
Nobody uses the assistant you did not design for Tuesday afternoon
Adoption failures are interface failures. Six patterns that survived contact with real users.
8 min read
Router
ArchitectureMarch 2026
Model routing as a first-class architectural concern
Cost, latency, residency and capability are four different routing decisions. Do not conflate them.
10 min read
Inject
GovernanceFebruary 2026
Prompt injection is not a prompt problem
Defence belongs in the tool boundary and the permission model, not in a longer system message.
9 min read
ROI
EconomicsJanuary 2026
How to write an AI business case a CFO will sign
Baselines, counterfactuals and the measurement plan you agree before the build starts.
6 min read
HITL
AdoptionNovember 2025
Designing the human checkpoint so people actually read it
Approval fatigue is the quiet failure mode of every human-in-the-loop design.
7 min read
Platform
PlatformSeptember 2025
Engineering Governed AI Agents
Why governance layers, auditability, and policy-driven execution are the foundation of enterprise agent systems.
7 min read
Engineering
EngineeringAugust 2025
Multi-LLM Orchestration in the Enterprise
How enterprises route models, manage costs, and maintain control across a multi-model AI stack.
6 min read
Strategy
StrategyJune 2025
From Pilot to Platform: Scaling AI
Turning proof-of-concepts into enterprise platforms requires infrastructure-grade product thinking.
8 min read
Security
SecurityMay 2025
Threat Intelligence That Maps to Business Impact
Security teams need context, not noise. Relevance filtering makes threat intel actionable.
6 min read
Commerce
CommerceMarch 2025
The AI Commerce Intelligence Playbook
Commerce assistants that understand inventory, orders, and catalogs create measurable revenue impact.
7 min read
Productivity
ProductivityFebruary 2025
Building AI-Ready Text Workflows
Structured AI augmentation in text editing unlocks new workflows without sacrificing speed.
6 min read
Engineering
EngineeringNovember 2024
RAG Architecture for Enterprise Knowledge
Retrieval-augmented generation done right gives AI agents accurate, grounded answers from your internal systems.
7 min read
Platform
PlatformSeptember 2024
Why AI Output Guardrails Are Non-Negotiable
Policy enforcement at inference time is the only reliable way to guarantee safe AI outputs in production.
6 min read
Engineering
EngineeringJuly 2024
AI-Assisted Legacy Application Modernisation
Modernising legacy codebases with AI analysis shortens assessment time and reduces re-architecture risk.
8 min read
Strategy
StrategyMay 2024
Enterprise AI Cost Control at Scale
Uncontrolled LLM spend is a silent budget risk. Here is how enterprises build cost governance into the stack.
6 min read
Operations
OperationsMarch 2024
AI in Supply Chain: From Reactive to Predictive
Depot and logistics operations that use AI for demand forecasting and inventory decisions see measurable efficiency gains.
7 min read
Data
DataJanuary 2024
The Data Infrastructure Beneath Enterprise AI
AI is only as good as the data it runs on. Building the right data foundation is the highest-leverage investment an enterprise can make.
7 min read
One piece a month. Nothing else.
Written for people who have to make this work inside a real organisation. No product announcements, no webinar invitations.